Contact us
Need to talk to someone for a change? You can get in touch with us however suits you.
- complete our enquiry form - account enquiries or change of addresses need to be submitted via secured email on Web Banker or by calling 133 cua (133 282)
- make a suggestion via our online form or email us at change@cua.com.au
- find a CUA branch or ATM
- lost or stolen card phone numbers and procedures
- contact CUA Health
- contact CUA Travel
- contact CUA Financial Planning
- questions for our Chief Executive Officer
- speak to our call centre staff by phoning 133 cua (133 282, international callers +617 3295 9400) between 8.00am and 8.00pm (AEST) Monday to Friday and between 8.00am and 4.00pm (AEST) on Saturday.
CUA postal address
Credit Union Australia
GPO Box 100
Brisbane Qld 4001
CUA Health
- Call us on 133 cua (133 282) 8.00am to 5.00pm (AEST) Monday to Friday.
- Drop into your local CUA branch
- Send us an email at cuahealth@cua.com.au
CUA Travel
- Call us on 1300 130 577 between 8.30am and 5.00pm (AEST) Monday to Friday.
- Drop into our office at 175 Eagle Street, Brisbane.
Entry is via the Eagle Street branch.
CUA Financial Planning
- Complete our enquiry form and we will call you to discuss your requirements.
- Call us on 1300 655 014 between 8.00am and 5.00pm (AEST) Monday to Friday.
- Drop into your local CUA branch.
